In today’s fast-paced business world, companies are consistently looking for ways to be more efficient, cut costs, and concentrate on their core competencies. One effective solution that many organizations are adopting is outsourcing. However, with so many options, how do you know what the outsourced jobs are?
Before the enactment of the Job Creation Law, the provisions on outsourcing in the Employment Law (Articles 64 to 66 of Law Number 13 of 2003 on Employment (the “Employment Law”) were limited to certain (non-core) jobs, specifically:
This regulation restricted the types of outsourced jobs to non-core functions, such as admins, call center services, cleaning services, security, maintenance, and other similar roles.
However, the Job Creation Law and Government Regulation No. 35 of 2021 now place the full responsibility for outsourced workers on the third party or their outsourcing service company.
This allows outsourcing companies to recruit a wider range of jobs beyond those previously mentioned. However, roles related to strategic management, such as strategic decision-making, long-term planning, and major risk management, generally can not be outsourced. This is because these roles need to focus on the company’s core objectives and activities, and their works typically involve confidential data.
Although regulations no longer restrict the types of jobs that can be outsourced, certain roles continue to be the most sought-after for outsourcing by companies. These roles generally focus on specific areas, such as:
Customer service helps an organization render service to customers all the time. This may mean high levels of satisfaction without a large in-house team, only because external experts have been roped in to answer all types of inquiries and help problems amicably.
Many companies outsource their manufacturing to places where production is cheap. This ranges from the production of the products to quality control and management of the assembly lines. This enables them to focus on developing new ideas and streamlining their products.
Outsourcing IT support provides access to experienced technicians who troubleshoot, maintain systems, and manage networks to ensure that all technology runs seamlessly without a company straining its internal resources.
The outsourced data entry clerks look after the vital administrative tasks with regard to updating and maintenance of data. Company records are therefore well-kept and organized, freeing internal staff to focus on strategic work.
The outsourcing of sales is a surefire way of expanding the customer base and increasing revenues. The external sales teams are oriented to search for new leads, acquire clients, and close deals, thereby enhancing sales performance and market reach.
They outsource marketing to resource these specialized skills in digital marketing, content creation, and campaign management. These professionals design strategies that support the implementation and accomplish greater visibility and a powerful link with the target audience.
Outsourced graphic designers usually infuse creativity into branding, advertisement, and website design. The outsourced graphic designer delivers visually appealing content that shares the company’s message and reinforces its brand image, all without having an in-house design team.
Making the most of these benefits may require you to partner with a prestigious outsourcing company in Jakarta, RecruitFirst, RecruitFirst will go all out to help you find a myriad of outsourced jobs by your description. Be it customer service, IT, manufacturing, or any other area, RecruitFirst can offer customized solutions to help make your business more efficient and competitive in today’s business environment. Don’t miss the opportunity to transform your business through outsourcing. Contact RecruitFirst today and take the first step to greater success!